Our comprehensive 360-degree performance evaluation looks at the client-agency relationship from both the client’s and the agency’s point of view in order to pinpoint the team’s strengths and challenges. Our objective, professional, and consensus-building approach can turn even the most sensitive situation into an opportunity for improvement and growth.
A cultural assessment of advertiser-agency team alignment, qualitative interviewing, and quantitative performance assessment provides an information-rich view of the issues. At the same time, subject experts with strategic horsepower and a best-practice orientation identify improvement strategies.
Clear, measurable, and achievable action plans, with optional facilitated sessions, set the stage for the future.
