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   An Introduction to RCG
   Team
  
– Lorraine Rojek
– Leslie Mapes
– Brad Moore
– Tina Wascovich
– David Windahl
   Culture
   Statement of Ethics
   RCG Values in Action
   History


David Windahl David Windahl - Director of Information Services

I think that my colleagues would agree that I serve many roles on the RCG team. The most important is often the one there is no official title for and that is Chief Information Provider. If anyone is working on a project and wants a summary of our experience in a product, a history of experience with similar clients or a quick analysis of the survey data, they will ask me.


While I like my role of being a mostly behind the scenes guy, there isn’t a product in our portfolio or client that I do not have experience with from Aames to White Castle (we haven’t had client that starts with X, Y or Z yet).

I joined RCG in 1995 to provide the qualitative and quantitative analysis and culture expertise needed to help our clients improve their marketing effectiveness. For example, I conduct the analysis related to CultureScans® Profile, RCG's proprietary corporate culture assessment tool.

I also manage several proprietary RCG agency databases, RCG's data and information processing infrastructure, and our web site. Over the years my role has evolved and I now support RCG’s overall operations. If you have any suggestions on how RCG can serve you better, I’m as close as an e-mail.

Prior to RCG I worked in the Center for Quality Studies at Analex Corporation, an aerospace contractor in Cleveland, Ohio. At Analex I helped create and implement a total quality management program. This work involved developing tools, techniques and measurements for achieving continuous improvement. Similar to RCG, improvement criteria were more than critical since NASA's Lewis (now Glenn) Research Center was a major customer. I was also a researcher and trainer for Marsick & Associates, a Cleveland-based executive management, training and development firm.

My Bachelor of Science degree is in Organizational Behavior at Miami University. In my spare time I can be seen playing with my two girls or changing diapers on our most recent addition (a son) or tracing family genealogy with my wife, the college professor. I am also an avid sports fan ever hopeful that the Browns, Indians, or Cavaliers will bring home a championship in my lifetime.

"I do not feel obliged to believe that the same God who has endowed us with sense, reason, and intellect has intended us to forgo their use." — Galileo Galilei





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